Book your Trek with Ultimate Flexibility with our 'COVID Flexibility Promise'
You did all of your research, decided what trek you wanted to take on, you pressed the 'Book Now' button and then the big CV-19 came along putting a stop to any trekking plans. Super frustrating right! That's when we came up with our 'COVID Flexibility Promise'.
We want to make sure that when you book with us, especially during the current challenging times, that you feel secure in the knowledge that you can change your date, you can change your trek and also your payment options at ANY time even during Covid-19.
The mountains are not going anywhere, and neither are we so when you book a trek to Everest, Kilimanjaro, Machu Picchu or wherever you are thinking of going, that we are determined to take you there no matter what even if that's in 2023.
Flexibility around your trip - Free date and trip changes
We are providing as much flexibility & support as we possibly can and have now rescheduled 100's of our EverTrekkers trips to future dates over the last 6 months. If you book onto a trek with us, we have made things as easy and flexible as possible.
This means that if you want to move your trek to a different date to even change to a different trek altogether, we can do this without ANY cost even if you choose a new date that's as far as 2023. We know you want to get on a trip as soon as you can so we have remained as flexible as possible.
Flexibility around payments.
We offer flexible payment options on all of our treks meaning that once you pay a deposit, you can choose to spread your payments over manageable monthly payments or pay as and when you like in the members are on our website. There is also an option to pay your deposit and then pay nothing until 6 months before you depart. As well as these options you can choose to pause and re-start any payment options as and when you like. All of this makes paying for your trek super flexible.
We’ll hold your booking for as long as you need.
If you book with us and you don’t know the exact date you want to move your trip to, due to the current situation, then that’s no worries at all. We can keep your trip on ice and you can confirm a date at a later date.
We understand that there are more important things in life at the moment so if you're concerned about this just get in touch and we will just place your booking into the proverbial ‘cool box' until you're ready to go.
When you book and pay a deposit with us, this deposit becomes a 'Lifetime Deposit' meaning this can be transferred to another trip at any point and lasts for LIFE. This means that if you book your trek and have to cancel for any reason, you deposit can be held until you want to rebook onto another trip.
We are not ones to hide behind complicated rules or the old T & C’s. That's why we came up with our Awesomeness Guarantee. This is something that's created and based on trust, transparency and a little bit of common sense added into the mix but in effect means that when you book with us and become an EverTrekker, we protect and Guarantee your trek and your booking so it's awesome. You can view the full details HERE.
Our team of Yetis are here for you!
Probably the most important advice is that you don’t need to suffer in silence, all the EverTrek Yetis are here to offer help and guidance on every aspect of your trek and work out when and how you can take that challenge on.
If you have any worries or concerns about a trip, then don’t hesitate to get in touch by email or phone and we will do whatever we can to help and hopefully take away some of that stress and uncertainty, goodness knows there is enough of that already! Just email us on [email protected] or call the team on 02920 003216.
We know it's a challenging time for everyone and it's going to be another mad few months ahead so keep strong, look after one another and stay positive as much as you can.
We want everyone who booked on a trip with us to be able to reach their destination, whether that be to Everest, Kilimanjaro or anywhere else and myself and the team are here for you to make that happen.
How can I change my trek date?
We are remaining as flexible as we possibly can so if you want to reschedule that's no problem. Just drop us an email at [email protected] or our Messenger on our website and we can change your trip date for free. If you don't know what date you want to travel yet, that's fine we will hold your booking until you are able to travel without any fee.
What if I'm unsure on my new date?
We are remaining as flexible as we possibly can so if you don't know what date you want to reschedule to then we will hold your booking until you are ready to choose a new date without any cost.
Can I change my trip destination?
Yes, absolutely! If at any point, you want to move to a different trip, you can do so at any time by letting one of the team know by email on [email protected]
What happens if my flights are cancelled or I don't have a new flight yet?
Although we don't organise or manage your flights we will give you as much flexibility as we can.
We will hold your booking without any cost until you have your flights rearranged and we can arrange a future trip date with you. If you have booked with us, we want to get you to your destination and we are determined to make this happen.
We recently put this article together about how to book your flights when going on a trip with us. Check it out HERE.
Does this advice apply to new bookings?
Yes, absolutely! If you haven't placed your booking yet and are looking to lock in an adventure for the future, your trip is protected the same as bookings made prior to the pandemic. You will also be able to reschedule your trip hassle-free should circumstances prevent your trip from going ahead as planned.
We Love Our
Here’s what some of our awesome customers had to say
We happened to be stuck in Nepal for an additional 10 days due to the country going into lockdown and Evertrek worked tirelessly every single day to ensure not only were we in the loop with what was going on but also just to make sure we were comfortable, happy and OK!
They don't feel like your typical corporate company, the entire team is super friendly and make you feel like pals! Something quite important to me and they showed in every single way is that they truly care for all their staff, as soon as the Sherpas and guides lost pretty much all work for this season they set up a justgiving page to help support their families! They doing everything with love and care both for their customers and their team!!
Ok, I could go on! Bottom line is, if you are looking for some trekking adventures, look no further. Just go and book it, you will not regret it!
Thank you for reminding me why I love travelling and trekking so much, now you have awoken it I have lots of planning to do for 2021 hehe!! ❤️
They were fantastic and went out their way to support me when I was stuck in Nepal due to the Coronavirus lockdown
I would highly recommend this company to any trekkers looking for a travel company.
I will definitely be using this company again in the future.
Nothing was to much for the guys in the UK or Kathmandu, if you are thinking about this trip there is only one company to consider EVERTREK 110%
It's only taken 30 years to to finally realize this dream!
The contact has been brilliant with the EverTrek team!
Now to get into training!
Having little things like filtered water and meals included in the cost (I saw another group having to queue to pay for breakfast) might seem trivial but it meant we didn't have to worry about running out of money on the trek - and they treat their guides and sherpas (who were top class and couldn't do enough for you) with consideration and respect.
I always felt well looked after throughout my time in Nepal, and they put a great deal of effort into ensuring that the holiday went smoothly such as rearranging flights, and adapted to any issues that arose.
Evertrek made it a great holiday. I met some fun people, have some great memories and lots of photos! You even get a free bag, medal and certificate!
team, guides, sherpas, porters and yak men in Nepal I cant fault Evertrek. If you are thinking about a trip just do it. You wont regret it. And you wont regret choosing Evertrek either. I'm already looking at other trips and not even home yet!
I’ve just returned from a fantastic training weekend with them in the Brecon Beacons. It was wet and windy but Evertrek didn’t disappoint, . From start to finish, the experience was great. Both Andy( the owner) and his trusty sidekick Dave (the painted Yeti) were there to make us feel welcome. They were both hands on, and their knowledge was second to none.
I can’t wait to actually go to Everest, and after this weekend I feel assured that I’ll be in great hands.
Nothing was too much trouble, and it was great see the way that Andy and Dave talk about Everest with such a passion.
Well done guys
Our guide in Nepal, Bhim and his team, were absolutely fantastic, they worked unbelievably hard, you never wanted for anything. (Watch them, they cheat at cards!!haha)
As for the trek, the negotiations of getting to Lukla were a bit up in the air...but that's just Nepal! Go with the flow. But once we got there, it was absolutely brilliant, everyday the scenery was beautiful and I never felt like they expected to much from you. Plenty of rest time and tea stops! I personally really enjoyed the food (I lived on veggi curry and rice-you get seconds :D) and thought all the accommodation was fine!!
Basically an all round incredible trip, there wasn't a second I didn't enjoy!!! Highly recommend Andy and the team. Would defo do another trek with them 😀
Many thanks to everyone at EverTrek, especially Andy - from start to finish the organisation was par excellence. Special thanks to Rishi our guide and my trekking companions who put the icing on the cake to make one of my dreams come true.
We made some great connections, enjoyed the socialising (you earn it!) and came away even more excited to be getting on the plane to Nepal. Hopefully there will be more such events to enjoy, and build on the training already done. I’m already walking the dogs for 10mins more🙂.
Thanks to Andy and the team for a great weekend. Good luck to those on their way in the next few months, and those who have a longer wait we can share your excitement.
Hotel, guides & transfers in Kathmandu were spot on.
Biggest credit has to go to the guide & sherpa who take care of you every step of the way.
Thank you Evertrek
But it's the people that made the trek. Our guide Kishor is a wonderful guy. A real fixer, high altitude expert, family man and now, friend. When the weather delayed our flight, he did everything he could to make sure we were first onto another. His experience, knowledge and local contacts got us into places we just wouldn't have seen without him. He knew when to go to the best places to avoid the crowds and he was the picture of happiness with his infectious smile. He was kind to the point of putting us first all the time, without hesitation. A true gentlemen and the source of lots of fun and laughter - perfect for morale. Our porters also deserve a mention for their hard work and dedication through some difficult long days at high altitude. Manesh was particularly hard working and charming, keen to learn and become a guide himself in time. Our trek wouldn't have been the same without them and when I go again I will definitely seek out the same team.
My recommendation? Grab a loved one and go trekking in Nepal in the capable hands of the Evertrek team. And request Kishor to be your guide. You won't regret it.
Amazing service from Andy and Dave in helping me plan the most amazing,unique,epic,challenging,tough,
rewarding and memorable experiences...with stunning unspoilt views and a different pace of life.
They provided me with friendly, knowledgeable,caring guides. I really couldn't have asked for a better trek.
Highly recommend and will use again.
Just wanted to say a huge thanks to all at Bucket List, both here and in Nepal, for making my trip to EBC, Cho La and Gokyo so enjoyable and memorable. Himal, my guide, was a star and I enjoyed his company throughout the two plus weeks we were together; he looked after me really well and I have no doubt that his local knowledge helped to smooth the way on a few occasions when accommodation was tight! If my wife can be persuaded to let me go again, you will be my first port of call.